Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://homesportfit.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Normas
The color is pale, and so super
The suit is just a bomb!!!! On the height of 176, 86-67-90 size s came up perfectly, the length of the losin is full. Delivery to Samara is a week.
All good
Falls somewhat small! L bought but actually have M.
Very nice kit. On og88, ot72, ob94, the height of 170 sat perfectly. Maybe I just wanted the leggings to have a waist higher. Material is not hot, dense, does not shine through. I'm very happy, I can order in another color.
Very happy and feels comfy
Nice suit. Pleasant to the body, the color such as in the picture, stretches well. Fast delivery-a week and a suit from me! Parameters: height 173, 95/66/95-size M
Soft stretch. Comfortable. in the top foam inserts are crumpled. For me, it is critical because I do not have a breast at all (for this I shoot only one.
Super) just like in the description of the goods! Rivers from the heart!
Fast delivery, set like on the picture, thank you
loooove it!!
Large in purple and small in blue! Both fit so great and not see through. Super flattering in both sizes and feel so comfy!!
Perfectly sat down
Already the second order
Very cool suit! thank you very much store
Nice suit. Dense, sewn well. Recommend
Very nice, same as the picture, it is not squatproof (you need to wear skintone underwear). But im extremly happy with the product.
Everything is fine!
Thought the color will be more saturated
I'm delighted!
good
Perfect!
Great kit. On Xs a little more, but not critical.
Very tight and good suit, went to the Tyumen region 3-4 weeks